About Us

Greater Cincinnati's Roebling Suspension Bridge was built the same year GH&R was founded.

Helping Clients Meet Their Personal and Business Goals is Why We Are in Business
Commitment to customer satisfaction is the highest priority for everyone on the GH&R team.  We have made gathering client feedback one of the cornerstones of our client service philosophy. 

In focus groups, our clients have described us as “dealmakers, not deal breakers.”  Comments like this are what fuel our firm – what make us strive to serve our clients even better.  We do our homework on our clients’ industries and “roll up our sleeves.”  We also travel to our clients' facilities to gain practical knowledge of the business.  Our Downtown Cincinnati, Butler/Warren and Northern Kentucky offices provide convenient access to clients, but we are not “office bound” lawyers; we get out and see the operations of our clients.  Working together with our clients, we have achieved excellent results. 

Our motto is “We Represent Success” in recognition that our clients’ success is our goal.

More examples of our Client Service Philosophy…

  • Only law firm member of the Center for Quality of Management, exemplifying firm-wide commitment to quality improvement and service to clients.
  • Only law firm to receive Customer Focus Award from the Greater Cincinnati Chamber of Commerce.
  • Only law firm in Greater Cincinnati to conduct Joint Quality Improvement Teams with clients, including a premier hospital.
  • GH&R Partner named one of 21 attorneys in the U.S. as Client Service All-Star two years in a row by Survey of Fortune 1000 companies.
  • Adopted formal customer service guidelines in 1991, The Graydon Head Advantage.

More than any titles or awards, our clients best reflect the scope and quality of our practice. A diverse group of individuals and entities with local, national and international interests, GH&R clients share a common bond in their quest for business and personal success.

GH&R joined the Center for Quality of Management in 2003, took home the Ohio Governor's Excellence in Exporting Award in 2004 and, according to a survey conducted by “Corporate Board Member” magazine, has been named by corporate directors of publicly traded U.S. corporations as one of Cincinnati's top five law firms.

Our commitment to the Greater Cincinnati community is exemplified in the efforts of our team members to foster volunteerism throughout the entire firm with the attorney and staff driven Community Service Team. Our establishment and continued support of the Women’s Professional Development Group is another example of our on-going commitment to diversity and to the service of its clients.